{"id":38,"date":"2021-06-07T12:14:00","date_gmt":"2021-06-07T12:14:00","guid":{"rendered":"https:\/\/vve.questo.digital\/?page_id=38"},"modified":"2025-06-13T14:22:55","modified_gmt":"2025-06-13T14:22:55","slug":"frameworks-and-guidelines","status":"publish","type":"page","link":"https:\/\/www.vbtvvediensten.nl\/en\/kaders-richtlijnen\/","title":{"rendered":"Frameworks and guidelines"},"content":{"rendered":"<section class=\"l-section wpb_row us_custom_9e73dc1f header-image-border-overlay height_medium with_img\"><div class=\"l-section-img\" role=\"img\" aria-label=\"Image\" data-img-width=\"1350\" data-img-height=\"550\" style=\"background-image: url(https:\/\/www.vbtvvediensten.nl\/wp-content\/uploads\/2025\/06\/Ontwerp-zonder-titel.png);background-position: top center;background-repeat: no-repeat;\"><\/div><div class=\"l-section-overlay\" style=\"background:rgba(0,0,0,0.15)\"><\/div><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h1 class=\"w-text us_custom_7934b629\"><span class=\"w-text-h\"><span class=\"w-text-value\">Frameworks and guidelines<\/span><\/span><\/h1><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-8 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h3><strong>You can rely on this<\/strong><\/h3>\n<p>Professionalism and transparency are two of our most important core values. To ensure that they are implemented in the services we provide, we have formulated a number of frameworks and corresponding guidelines. These include rules that we have formulated ourselves and agreements reached with our partners.<\/p>\n<ul>\n<li><a href=\"\/en\/frameworks-and-guidelines\/complaint-procedure-vbt-vve-services\/\"><strong>Complaints procedure for vb&amp;t VvE diensten<\/strong><\/a><\/li>\n<li><strong><a href=\"\/wp-content\/uploads\/2021\/06\/Geschillencommissie-VvE-Management-reglement.pdf\" target=\"_blank\" rel=\"noopener\">Disputes committee regulations for owners association management<\/a><\/strong><\/li>\n<li><a href=\"\/wp-content\/uploads\/2021\/06\/VGM-NL-Inkoopvoorwaarden-juli-2019.pdf\" target=\"_blank\" rel=\"noopener\"><strong>General terms of supply for services<\/strong><\/a><\/li>\n<li><a href=\"\/wp-content\/uploads\/2021\/06\/Algemene-Voorwaarden-beheerovereenkomst-VvE.pdf\" target=\"_blank\" rel=\"noopener\"><strong>General terms of management<\/strong><\/a><\/li>\n<li><strong><a href=\"https:\/\/www.vbtvvediensten.nl\/wp-content\/uploads\/2025\/06\/SKGIKOB.010121.11.NL-2.pdf\" target=\"_blank\" rel=\"noopener\">SKG-IKOB Service Certificate<\/a><\/strong><\/li>\n<li><strong><a href=\"https:\/\/www.vbtvvediensten.nl\/wp-content\/uploads\/2025\/06\/BRL_5016_dd_01-12-2023.pdf\" target=\"_blank\" rel=\"noopener\">BRL 5016 <\/a><\/strong><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-4 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_auto width_full\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_small\"><\/div><\/div><\/div><\/div><\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"Kaders &amp; richtlijnenDit is waarop u kunt rekenen Professionaliteit en transparantie behoren tot onze belangrijkste kernwaarden. Om hier ook daadwerkelijk naar te kunnen handelen, hebben wij een aantal kaders met bijbehorende richtlijnen geformuleerd. Zowel regels die wij zelf hebben opgesteld, als afspraken vanuit onze samenwerkingspartners. Klachtenprocedure vb&amp;t VvE Diensten Reglement geschillencommissie VvE management Algemene leveringsvoorwaarden...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-38","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.vbtvvediensten.nl\/en\/wp-json\/wp\/v2\/pages\/38","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vbtvvediensten.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.vbtvvediensten.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.vbtvvediensten.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vbtvvediensten.nl\/en\/wp-json\/wp\/v2\/comments?post=38"}],"version-history":[{"count":0,"href":"https:\/\/www.vbtvvediensten.nl\/en\/wp-json\/wp\/v2\/pages\/38\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.vbtvvediensten.nl\/en\/wp-json\/wp\/v2\/media?parent=38"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}